This game's delightful UI, emulating a video call (complete with a Mom sprite), struck me immediately and was a very charming touch. The game also features an accidental call disconnect and a few appearances from the family dog (<3), increasing the verisimilitude.
What I soon found, though, was that the verisimilitude goes a little too far for my taste. A significant part of the game is a very realistic depiction of remotely troubleshooting for a non-tech-savvy older relative, and while I had expected that premise to be balanced out by a certain level of goofiness, that portion of the game is actually played pretty straight and felt a bit tedious because of it.
Each set of choices throughout the game typically consists of a patient/nice choice, a more neutral choice, and an impatient/rude choice. I went mostly with the nice choices, because why would I want to be cruel to this cute old lady sprite? But that made making choices less fun, because there was usually only one option I even considered. After reaching the end I did start a replay to see some of the other content, with the intention of being consistently mean, but I quickly found that I didn’t enjoy doing that, and honestly I wasn’t motivated enough to go through the whole troubleshooting portion again, so I stopped pretty quickly.
There’s definitely a lot to like in the game: lines like “bush-shaving is a legitimate and beautiful artform!” and place names like “West Furthersburg”, for example, as well as the cute art. The story overall is sweet, too, at least if you pick the nice dialogue options. But in a way, choosing only those options made it feel too simplistic. So while I found aspects of the game well done, on the whole it didn't fully work for me.