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Feedback hell, November 18, 2024
Related reviews: anti-productivity

Mad, Sad, Glad is a snapshot of a corporate workshop following the end of a project. Inside the Miro page, participants could express what made they made, sad, and glad about the project, so to wrap up. You can also interact with it yourself, leaving a note on the Glad board too.

While there is no information about the project, you do learn a bit more about the company, with (Spoiler - click to show)the departure of colleagues, hiring/bonus freezes, and restructuring. With this, you'd expect the feedback to be of a certain way, as team members were welcomed to share their feelings and opinions (as the player, you can also edit the file and add your own comment!). Surprisingly, it ended up being (Spoiler - click to show)overwhelmingly positive.

But is it surprising, really? The Miro board actually (Spoiler - click to show)doesn't allow you to add any comments anywhere but the Glad section - the Mad and Sad post-its simply being screenshot images, not interactive elements you can edit. As if management had decided on a conclusion ahead of the workshop, regardless of opinions. As well, I honestly wouldn't expect the team players to share otherwise, (Spoiler - click to show)considering the state of the company - during uncertain periods, sharing criticism could land you the boot. I know I wouldn't either...

It's a pretty effective criticism on project management, from the way the board is formatted (with the cheerful stickers and bright colours), the way information and tasks are communicated, in contrast with the interactivity ((Spoiler - click to show)or rather restricted...).

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