I feel like this kind of system sort of exists in real life, with phone lines open to let you scream in the void or whisper your darkest secrets, or many virtual confession booths on the internet. Yet, I'd never considered an actual religious confession booth, absolution and penance included.
There is something eery and creepy about those booth, almost inhuman. Being able to listen to people's secrets, fears and wishes - only to give some sort of automated response in return. To have on the other side one of the most human and touching thing: bearing your heart to strangers. And the inherent wish to connect with others, even through a hotline leading to nowhere.
Each snippet has a heart and scars. It's beautifully tragic, in a way...
In our age of automated process and AI replacing employees, it is not so far fetched to think priests could lose part of their job too to the almighty algorithm (also funny to play as an algo priest) - there are probably very few positions safe from our robots overlords... Though it is interested how it even rendered the whole catholic/christian system obsolete - to the point the Pope resigned!
This was strange. I liked it.