I was skeptical of this game at first, as I am not into games that push a particular viewpoint. But the conversation style, graphics, and options really spoke to me. To try and get the best ending, I put myself in Hana's shoes, thinking, "What would I need to hear right now"? I especially enjoyed trying to think like Ernie.
I got what I assume is the best ending, but I have no desire to try and find the worst ending, because the author really helped me empathize with the character.
For those who know what the topic of the game is: (Spoiler - click to show) I am usually wary of people writing about cutting, as so many people glorify it, saying for instance that all cutters are heros and their scars are from struggling with demons. I was taken aback by this games approach, which emphasizedthat cutters are just ordinary people with an unhealthy habit, just like drinking or gambling. I've overcome some unhealthy habits in my life, and this game was very close to my real-life experience. It really touched me.