The Waiting Room

by Billy Krolick

2021

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Number of Reviews: 6
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3 of 3 people found the following review helpful:
Bare-bones but spooky, December 2, 2021
by Mike Russo (Los Angeles)
Related reviews: IF Comp 2021

(This is a lightly-edited version of a review posted to the IntFict forums during the 2021 IFComp. My son Henry was born right before the Comp, meaning I was fairly sleep-deprived and loopy while I played and reviewed many of the games, so in addition to a highlight and lowlight, the review includes an explanation of how new fatherhood has led me to betray the hard work the author put into their piece)

It’s a testament to the current state of visual design in IF that in this Comp, a Twine game that uses the default formatting (black background, white text, blue links, that recognizable font) really stands out. This isn’t a critique, though, both because I’ve got no leg to stand on (one reason I like making Inform games is because the idea of having to make aesthetic decisions gives me hives), but because the unfriendly vibe of plain-vanilla Twine creates a fittingly stark, oppressive mood for this ghost story set at the world’s worst nursing home (predictably, it’s in Florida).

The story hits the beats you’d expect given that setup, but again, that’s not necessarily a negative. The Waiting Room doesn’t waste much time establishing the protagonist (a newly-hired nurse) or their motivations, focusing more on creating a foreboding atmosphere from the jump, and while the scares start early and rarely stray beyond what’s expected, nonetheless they’re executed well. Some of the story strains credulity – the number of moldering corpses secreted around the place makes one wonder how much the last state inspector got bribed – and it’s hard to imagine many players being tempted by some of the alternate paths on offer, many of which come down to whether you want to cover up for a fellow nurse’s potentially fatal negligence or instead behave like a minimally moral human being. But for a quick horror piece like this, that’s very much secondary to the chills on offer. Since I definitely had hair standing up on the back of my neck at least once, I’m counting The Waiting Room a success.

Highlight: there’s one particular scare (Spoiler - click to show)(the one hinging on Paulie’s echolalia) that I’ll definitely remember the next couple of times I’m trying to get to sleep.

Lowlight: the protagonist is so thinly sketched, I was pretty sure we were headed for a “you were a ghost all along” twist – but nope, it’s on the level.

How I failed the author: I played this one alone at midnight, with most of the lights off – I was keeping an eye on a napping Henry while my wife slept in the other room. For once, rather than failing the author, I think my circumstances meant I played the game exactly the way it should be!

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2 of 2 people found the following review helpful:
Effective nursing home/geriatric wing horror, November 30, 2021
by Andrew Schultz (Chicago)
Related reviews: IFComp 2021

In TWR, you're a new hire at a nursing home, and the patients seem to be dying more painfully than you'd expect. There are unexplained incidents and mentions of shadow people, but your coworkers don't believe it. Until they sort of do, if you push them to investigate things they've grown acclimated to.

On your first day you meet a fellow nurse named Austin who tells you not to bother with Ethel, who is always complaining. Whether or not you do, and whether you determine her complaints to be real, is one of the meaningful decisions in the story. There are other things to do to verify Ethel's complaints, which seem like generic "old folks whining" stuff, but of course, TWR wouldn't be very exciting if that were it.

The next meaningful choice is when you are sent on a night shift with a nurse named Maria and have to face a Shadow Person. Maria sort of believes in ghosts and sort of doesn't, and after a few sequences that turn out to be dreams, you're faced with the fact that, yes, the Shadow People exist. Who they are and what they want is revealed if you know where to look in the dark wing of the hospital you've been relegated to. The mystery isn't a particularly tricky one, intellectually, but there's always an obstacle once you think you've done the right thing. Though I wasn't surprised, things fit pretty tidily with the introduction, and I realized I cared about the other patients in Ethel's wing as well.

I got the good ending the first time through, basically by paying attention and not being be a jerk. The story grabbed me enough, I felt like trying for the not-so-good one, though it was hard making some choices knowing what would likely happen immediately. I even worried whom my bad acts might take down. Both main endings turned out quite satisfying, and while writing this review I thought a bit about the dead nurse you find and what sort of person they must have been. My guess is, they'd have to be meaner than Austin. It was disquieting.

Perhaps hard-core horror aficionados might find it TWR too facile, but I was engaged, and the depiction mentioned in the content warnings weren't overwhelming to me. My brain said it'd be easy to blow off anything supernatural in a nursing home because conditions there are bad anyway, but TWR had enough emotional pull to overcome that.

I hate backhanded compliments, so I hope this is sincere: it's workmanlike, and it works, and quite bluntly sometimes I'd rather not have a story try to blow me away. This is a work by someone who knows what they're doing and how to tell a story without trying too little or much, but they didn't seem to shoot for the stars this time. It feels polished enough, but not shiny, and that's better than the reverse. I'd be happy with another work like this in IFComp 2022, but I also sense the writer can do more.

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4 of 4 people found the following review helpful:
Nursing Home Mystery, October 31, 2021

This was a well-paced horror mystery that was easy to progress through thanks to its choice-based format. There are some creepy moments to keep things tense, and a few descriptions of some nasty stuff. I enjoyed playing through it several times, trying out different character alignments. I think the player's enjoyment may depend on how much of a challenge one wants. This game does not spend any time requiring you to do any trial and error, but leads you on a fairly direct path through the story. As someone who was trying to play a lot of games in limited time, I appreciated the economy. It doesn't feel right to say this game was light, breezy fun, but it is pretty compact and easily digestible, particularly for fans who enjoy horror elements.

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4 of 4 people found the following review helpful:
A creepy but somewhat unpolished hospital horror story, October 19, 2021
by MathBrush
Related reviews: about 1 hour

I recently mentioned in another review how I'm a big fan of genre fiction. This is exactly the kind of thing I'm talking about: a classic haunting story set in a hospital.

It's in standard Twine format (blue on black) and generally simple Twine branch-and-bottleneck, with some state tracking.

You play as a new CNA working at a nursing home where a dark secret stalks th halls.

I found the game genuinely frightening, playing late at night. The author makes good use of tropes; there's nothing really new here, it's just down well.

There is some use of text animation (including some flashing text). I feel like there were typos strewn throughout the text, mainly with quotation mark errors.

I'm giving this game 4 stars, due to its lack of polish but overall enjoyability. This is due to my personal enjoyment of this style of horror; for the general public, I'd say it's likely a 3-star game.

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4 of 4 people found the following review helpful:
A place you don't want to come home to at night, October 17, 2021

This is an exploration horror game that takes place in and around a haunted nursing home, with a central mystery that needs to be solved before very bad things happen.

I like that the piece proceeds at a brisk pace and is easy to follow, and I appreciate the sense of setting, geography and movement. There are some intriguingly creepy room and object descriptions, and I also enjoyed working through the light amount of puzzle solving needed to understand the mystery.

On the other hand, the ending that I found felt rather rushed, and overall I wish there was a more gradual buildup and a mix of some slower scenes/moments for the horror story to breathe and take on a more nuanced shape. I also wish I had gotten a better sense of who the protagonist and the final bad guy are, what motives them, etc.

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7 of 7 people found the following review helpful:
Still waiting..., October 3, 2021
by AKheon (Finland)
Related reviews: horror, IF Comp 2021, choice-based, Twine

The Waiting Room is a choice-based game by Billy Krolick, published in 2021. You are a new employee at the Shady Oaks Nursing Home and you accidentally end up tangled in a supernatural mystery. The game's disclaimer says that it was inspired by "various snippets of true accounts", and it's easy to believe that. (Spoiler - click to show)Besides the supernatural threat, the evil that exists at Shady Oaks is unfortunately all too mundane - basically criminal negligence by the staff.

As usual for a choice-based title, the gameplay mostly consists of reading and clicking various text links. Some meaningful branching paths as well as one slightly puzzley sequence add some intrigue to the otherwise quite straightforward user experience.

The writing is decent. The prose can be slightly inelegant and unpolished, with some occasional typos. Sometimes the game just flat out tells the player what they should feel, which I think is not optimal horror writing. "...all the lights are off. The windows dark and empty. Weird."

The story itself is often eerie and even sad, but I do think it's a bit too fast-paced and compressed for best results. The flow of time is inconsistent and the world building somewhat minimal. Even the main character is just a nameless cipher, which feels off in a story like this where you have extensive social interactions with other characters - you are a nurse, after all. The game gives you enough context to care about the choices you make, but it does sometimes feel a little thin.

Besides that, the story (Spoiler - click to show)seems somewhat unfeasible, with the Back Hall apparently having actual rotting corpses which everyone just decided to hush up before getting back to work. Or are the corpses a hallucination which only appears at night? The game isn't exactly clear on this. Some of the big choices in the game also seem counter-intuitive. For instance, why would anyone cover up for Austin after realizing what he's done? You've spent exactly one work day with him, and this brief encounter shouldn't really inspire the needed camaraderie or attachment that would make the player want to cover up his crimes. This choice seemed to come out of nowhere, in my opinion.

The suggested playing time is around one hour, although I think a single playthrough takes much less than that, possibly around 30 minutes. However, the story does have branching paths and multiple endings which give it replay value.

Overall, I feel like The Waiting Room has a few powerful moments but also some strange design and wasted potential. At the very least, it's a generally functional title which can be worth a try if you want a somewhat eerie and sad visit to a haunted nursing home.

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